Job: Ambulatory Care Nurse - Public Health, Policy & Planning (Open)

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Job Description

Overall Job Objective

Job Title:Ambulatory Care Nurse - Public Health, Policy & Planning (Open)
Closing Date/Time:Mon. 10/16/17 11:59 PM Pacific Time
Salary:$52.36 - $61.89 Hourly
$4,188.80 - $4,951.20 Biweekly
$9,075.73 - $10,727.60 Monthly
Job Type:Regular
Location:San Mateo County, California

NOTE: This recruitment schedule was amended on October 12, 2017 from a continuous recruitment to closing. The Final Closing Date will be October 16, 2017.  

 **Please note:  This position has been filled.

Note: This recruitment schedule was amended on July 27, 2017 to extend the Final Filing Date.  This recruitment has been changed to "Continuous."

The County of San Mateo Health System is excited to be able to offer a unique job opportunity to well-qualified individuals for the position of Ambulatory Care Nurse - Public Health, Policy & Planning as part of a new and innovative pilot program--the Whole Person Care Pilot.  Whole Person Care (WPC) focus is to provide culturally competent patient engagement, activation, care management, and support strategies necessary for complex Health System "High Utilizers" (4 or more ED visits per year) facing substantial barriers to connect with needed medical, social, and housing services. WPC's goal is to improve patients' health and well-being through more efficient and effective use of resources that are not covered by Medi-Cal and by providing the right services, at the right time, at the right place.

This nursing position will require extensive time (estimated 70% time) conducting triage to ensure that homeless and high utilizer clients are referred to departments or community partners who can meet the service needs of the client.  This position will work in a non-clinical office setting and will also require some field work (estimated 30% time) to engage homeless individuals in venues such as encampments, under freeways and other community settings.
The Ambulatory Care Nurse will independently perform a full range of professional nursing duties and procedures that require the exercise of a high degree of clinical judgment. Examples of duties include: providing patient care to homeless and other underserved patient populations identified as WPC clients, and in homeless shelters. The Ambulatory Care Nurse will also will work with multi-disciplinary teams of licensed and non-licensed staff; work closely with other nursing staff and leadership team to plan and develop strategies and goals for the services provided; and coordinate the implementation of such plans.

The ideal candidate has at least one year of experience in family practice addressing chronic disease management; is skilled in case management; has experience in triage assessment; has worked with homeless and other underserved populations; has experience working with clients that have mental health and/or alcohol and drug challenges; has field work experience; has worked as part of interdisciplinary teams; is computer literate and has prior experience with electronic medical records and registries; and is a critical thinker, fast learner and thrives in a dynamic environment.  Fluency in Spanish is preferred, but not required.

NOTE: The eligible list generated from this recruitment may be used to fill future extra-help, term, unclassified, and regular classified vacancies.

 Examples Of Duties:

Duties may include, but are not limited to, the following:

  • Complete patient assessments and triage including psycho-social, record patient histories, symptoms and observations.
  • Provide health education and promotion to clients and/or family members.
  • Establish and implement nursing care plans for each patient through assessment, development, activation and evaluation.
  • Perform nursing care following prescribed rules, policies, protocol and procedures. 
  • Identify problems, assist in data gathering, propose solutions and participate in evaluation of quality assurance issues. 
  • Provide medication adherence assessments and risk reduction education.
  • Participate in educational programs to maintain level of expertise. 
  • Participate in non-clinical assignments, which may include maintaining records, preparing reports and/or serving on special committees. 
  • Maintain records and prepare reports.  
  • Administer treatment and medications. 
  • Maintain knowledge of outpatient resources. 
  • Develop discharge plans for patients.
  • Work independently using Nursing Protocols.
  • Visit shelter patients for assessments.
  • Advise clients and community inquiries of services available.
  • Communicate effectively with patients of diverse backgrounds.
  • Participate in flu clinics at shelters, St. Vincent de Paul's and treatment centers.
  • Provide preventive care and/or treatment to patients in a community or specialty clinic with a variety of conditions, illnesses and/or injuries.
  • Check vital signs, give injections, provide wound care and perform catheterizations and Point of Care Testing.
  • Work with patient and their families to explain post-treatment care needs and provide clinic follow-up through teaching and referral to resources.
  • Prepare educational materials and maintain knowledge of outpatient resources.
  • Run immunization clinics, blood drives, and public seminars, as required.
  • Manage, monitor and adjust doses based on protocols and physician instructions.
  • Perform phlebotomy.
  • Perform related duties as assigned and as required by assigned work setting.


Licensure/CertificationPossession of a California license as a Registered Nurse or equivalent and a valid Basic Life Support (BLS) certification.

Ambulatory Care Nurse: Some positions may require possession of an Advanced Cardiac Life Support (ACLS) and/or Pediatric Advanced Life Support (PALS) certification.

Knowledge of:  

  • Nurse Practice Act.
  • Current nursing and related medical theory and skills necessary to administer nursing care within assigned clinical setting.
  • Safety and infection control practices.
  • Clinical systems, supplies and equipment.
Skill/Ability to:
  • Nurse Practice Act.
  • Perform nursing procedures required for assigned clinical setting.
  • Comply with clinical procedures and policies.
  • Maintain professional nurse-patient relationships.
  • Communicate with and educate patients, families, and the public who come from a diverse background.
  • Work harmoniously with other personnel.
  • Follow safety practices.
  • Assist in the instruction of other nursing and paraprofessional personnel.
  • Bend, kneel and squat as needed.
  • Occasionally use upper extremities to exert force to push and pull patients/objects weighing up to 50 pounds or more.
  • Work in a busy environment.

Anyone may apply. Responses to the supplemental questions must be submitted in addition to our regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire.

The examination process will consist of an application screening (weight: pass/fail) based on the candidates' application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense. 

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply Online" button above or below. If you are not on the County's website, please go to to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date.

Final Date for Filing:  October 16, 2017
Application Screening:  July 31, 2017
Combined Civil Service/Department Interviews:  August 21 and/or 22, 2017

The County of San Mateo does not require job applicants to disclose conviction history information until after the applicant successfully completes all examination phases for the recruitment. All passing applicants will receive instructions by email only from Human Resources staff to complete and submit a conviction history questionnaire online within a specified deadline of two business days.  Failure to do so within the timeframe will disqualify you from the rest of the process.  Please visit this link at to find out more information about the conviction history questionnaire so that you can prepare accordingly.
Note: Positions in criminal justice agencies currently required by law to pass background checks are exempted from this bill, and applicants may be required to submit conviction information at the time of application.
County of San Mateo is an Equal Opportunity Employer
HR Contact: Yvonne Alvidrez (071317) (Ambulatory Care Nurse - F014)


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