Job: Animal Control Hearing Officer - On-Call (Open)

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Job Description

Overall Job Objective

Job Title:Animal Control Hearing Officer - On-Call (Open)
Closing Date/Time:Continuous
Salary:$50.00 Hourly
Job Type:On Call
Location:San Mateo County, California
The County of San Mateo is seeking qualified candidates for Animal Control Hearing Officers. Under general supervision, the officers will hear evidence and /or arguments and reach an acceptable solution via an administrative hearing (without a legal trial); review evidence from interested parties; travel to the Hearing site in San Mateo or Redwood City; and represent the County and cities in Dangerous Animal and Vicious Animal administrative hearings.
Primary duties include, but are not limited to the following: 
  • Represent the County and Cities and review oral and written evidence presented in Dangerous Animal and Vicious Animal administrative hearings for points of law, and submit decisions.
  • Manage and conduct administrative hearings;
  • Research, collect and analyze information, draw sound conclusions and prepare effective decisions; 
  • Review and investigate evidence presented for facts;
  • Interpret and apply ordinances and regulations; 
  • Present statement of fact, law and argument clearly and logically in both written and oral form; 
  • Deal tactfully and effectively with a variety of individuals who may be emotional, hostile or irate; 
  • Monitor cases and maintain accurate files and records;
  • Maintain administrative hearing records and prepare written decisions within specified timeframes.
  • Report to the Program Manager on findings and/or actions to be taken by licensed owners and/or County of San Mateo contractor.
  • Establish and maintain effective cooperative working relationships with people of diverse backgrounds and cultures contacted in the course of the work;
  • Act as liaison with animal control and licensing contractors; and 
  • Communicate effectively orally and in writing.

The ideal candidate will possess:
  • Two years of experience in mediation or in holding administrative hearings;
  • Experience in animal care, training and/or knowledge related to animal behavior; 
  • Ability to apply complex laws, rules and regulations; 
  • Ability to problem solve using good judgment and based on evidence; 
  • Excellent written and oral communication skills; and 
  • Exceptional ability communicating with individuals of diverse backgrounds and cultures. 

NOTE:  These positions are On-Call and not covered by the County of San Mateo Civil Service Rules. These are temporary assignments and workers are not guaranteed permanent status at the end of the assignment.

If you are interested in being considered for this on-call position, the following materials must be submitted via e-mail in a Word or PDF format. 
  • Resumé
  • Cover letter
  • Responses to Supplemental Questions

Supplemental Questions:
  1. Describe your mediation or administrative hearing experience that qualifies you for the position of Animal Control Hearing Officer. Be specific.
  2. Describe your experience researching, collecting and analyzing data, and preparing an effective decision or sound conclusion. Be specific.
  3. Describe your background dealing with animal behavior issues. Be specific.
  4. Describe your experience working with individuals of diverse backgrounds and cultures. Be specific.
  5. Give a specific example of when you had a difficult emotional and/or hostile interaction with a customer/client and explain how you resolved the issue.

Please include the words "Animal Control Hearing Officer" in the subject area of email submissions to:

Lori Morton-Feazell,  Animal Control & Licensing Manager/Chief Deputy Registrar
Application materials will be reviewed as they are received and well-qualified candidates will be contacted for an interview.
Apply immediately. Application materials will be accepted until position is filled. This posting is open on a continuous basis and selection may be made at any time within the process.
NOTE: Application materials are only accepted via e-mail. Materials sent via regular mail and/or fax will not be accepted. Submittals that do not include all required elements (cover letter with responses to supplemental questions and a resume) will not be considered.
The County of San Mateo does not require job applicants to disclose conviction history information until after the applicant successfully completes all examination phases for the recruitment. All passing applicants will receive instructions by email only from Human Resources staff to complete and submit a conviction history questionnaire online within a specified deadline of two business days. Failure to do so within the timeframe will disqualify you from the rest of the process. Please visit this link at to find out more information about the conviction history questionnaire so that you can prepare accordingly.
Note: Positions in criminal justice agencies currently required by law to pass background checks are exempted from this bill, and applicants may be required to submit conviction information at the time of application.
San Mateo County is an Equal Opportunity Employer


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