Job: Clinic Manager for Coastside and Mental Health Primary Care Clinics (Open and Promotional)

This posting has expired and is no longer available.

Job Description

Overall Job Objective

Job Title:Clinic Manager for Coastside and Mental Health Primary Care Clinics (Open and Promotional)
Closing Date/Time:Tue. 04/17/18 11:59 PM Pacific Time
Salary:$63.42 - $79.29 Hourly
$5,073.60 - $6,343.20 Biweekly
$10,992.80 - $13,743.60 Monthly
$131,913.60 - $164,923.20 Annually
Job Type:Full-Time
Location:San Mateo County, California

NOTE: This recruitment schedule was amended on April 4, 2018 to extend the closing date. Final Closing Date will be April 17, 2018 at 11:59 PM.

San Mateo Medical Center is seeking a Clinics Manager to manage two clinics, our newly remodeled Half Moon Bay clinic, located along the San Mateo County coastline, and three Mental Health Primary Care clinics located in Redwood City, Daly City, and San Mateo.

As the Clinic Manager you will have an opportunity work with the Clinic Medical Directors to provide an important leadership role within our Primary Care, Pediatric, Dental, and OB-GYN Clinics. As a key leader of clinic operations, you will be responsible for directing, organizing and coordinating the operations and service delivery programs within the clinics. This includes conducting needs assessments, program design and planning, implementation, evaluation and regulatory enforcement. In addition, you will be responsible for managing a dedicated staff of licensed, paraprofessional and administrative support employees. The Coastside Clinic provides about 5,000 visits per year.

Our clinics are involved in a large number of innovative and cutting-edge projects including full EMR implementation, collaboration with Safety Net Institute, California Healthcare Foundation and California Primary Care Association, diabetes retinal screens, integrated mental health services and a Healthcare Interpreter Network.

The ideal candidate will be skilled in problem-solving, team-building, and promoting innovation. Proven analytical skills in data analysis, leadership skills, and critical thinking skills is a must. In addition, the ideal candidate will have extensive understanding and experience with the management of personnel and budget, as well as experience in the healthcare sector. 

We want to hear from leaders who are committed to public service and improving their community. If you enjoy working with dedicated, compassionate professionals and you are looking for a rewarding challenge that will take your career to the next level, then we want you!

 Examples Of Duties:
Duties may include, but are not limited to, the following:
  • Plan, direct, monitor, coordinate and evaluate the operations and service delivery programs of a regional health clinic or clinics, including needs assessment, program design and planning, implementation, evaluation and regulatory enforcement.
  • Direct, coordinate, and participate in the development and implementation of program goals, objectives, policies, procedures and priorities that balance both mandated services and community health care needs.
  • Assess the quality of patient care; develop and generate community support for changes or enhancements to service delivery methods; advocate for patient with medical staff to ensure appropriate care is provided.
  • Monitor census/patient flow and project future patient care demands; develop staffing schedules and assignments to provide the necessary level and type of care.
  • Develop, present and advocate for clinic funding; administer and monitor the approved budget to ensure the accomplishment of clinic care objectives within budget restrictions.
  • Act as liaison between senior level management, advisory boards and commissions, regulatory bodies and program staff to ensure that all appropriate policies and guidelines are followed, and that programs are funded with adequate resources to maintain mandated and expected levels of service.
  • Maintain an effective working relationship with a variety of public and private organizations, including other Health Services Agency staff, County departments and agencies.
  • Consult with other program managers on relevant program issues; develop alternative strategies for dealing with community health needs and assist in the implementation of solutions as necessary.
  • Act as advocate and spokesperson in the community in support of programs and services; interpret, explain, and direct the enforcement of community health-related standards, codes and regulations.
  • Provide highly complex staff assistance to senior level management and related commissions and advisory boards on program issues.
  • Prepare a wide variety of detailed written reports, policies, procedures and contracts.
  • Perform related duties as assigned.


Knowledge of:
  • Principles and practices of public administration, and program management, including planning, implementation and evaluation and reporting.
  • Principles and methods of outpatient health service delivery, including current trends in education, research, treatment and prevention.
  • Laws, codes and regulations governing community health care and knowledge of County, state and federal legislative developments applicable to contemporary health issues.
  • Community resources and public/private services and funding sources.

Skill/Ability to:
  • Identify and analyze complex community health issues and problems.
  • Plan, organize, and coordinate health care programs and services to meet community needs.
  • Integrate a variety of activities and services to achieve program goals, objectives, and priorities.
  • Apply principles and techniques of community organization.
  • Speak effectively to diverse audiences, including clinical, professional, civic and citizen groups.
  • Develop and maintain cooperative working relationships with other program managers and staff, other agencies and the community; enlist and mobilize community support for programs.
  • Prepare complex and detailed written reports, program policies, procedures and contracts.
  • Train staff and coordinate activities of contractors, volunteer groups and staff.

Education and Experience:
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:
Three years of administrative or managerial experience in a health care delivery, social or community services organization, including significant responsibility for one or more of the following: program and budget development, program service delivery, funding, utilization, coordination of community resources or program evaluation.
Open and Promotional. Anyone may apply. Current San Mateo County and San Mateo County Superior Court employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, SEIU or AFSCME represented extra-help/term position prior to the final filing date will receive five points added to their final passing score on this examination.
The examination process will consist of an application screening (weight: pass/fail) based on the candidates' application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense. 

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the 'Apply' button above or below. If you are not on the County's website, please go to to apply. Online applications must be received by the Human Resources Department before the final filing date.

Final Filing Date: April 17, 2018 at 11:59 PM
Screening Committee: April 17, 2018
Combined Panel/Department Interviews: May 2, 2018 and/or May 3, 2018

At the County of San Mateo, we take pride in the way our employees bring together their diverse backgrounds, experiences, and perspectives to serve our community's needs.

The County is an Equal Employment Opportunity Employer.

Analyst: Wendy Young (032118) (Clinics Manager - D036)

Career Sites by