Job: Clinical Services Coordinator - Health Care for the Homeless/Farmworker Health Program - Lmtd Term

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Pay: $77,750.40 to $97,156.80/year

Salary : $37.38 - $46.71 Hourly $2,990.40 - $3,736.80 Biweekly $6,479.20 - $8,096.40 Monthly $77,750.40 - $97,156.80 Annually

Posted: 04/10/2018

Job Status: Contract/Temporary

Job Reference #: 2045635

Job Description

Overall Job Objective

Job Title:Clinical Services Coordinator - Health Care for the Homeless/Farmworker Health Program - Lmtd Term
Closing Date/Time:Mon. 04/23/18 11:59 PM Pacific Time
Salary:$37.38 - $46.71 Hourly
$2,990.40 - $3,736.80 Biweekly
$6,479.20 - $8,096.40 Monthly
$77,750.40 - $97,156.80 Annually
Job Type:Extra Help - Agile (Limited Term)
Location:San Mateo County, California
 
The County of San Mateo Health System is seeking a Clinical Services Coordinator to join the Health Care for the Homeless/Farmworkers Health Program (HCH/FH), a program within San Mateo Medical Center that is funded by a grant from the U.S. Department of Health and Human Services, Health Resources and Services Administration, under Section 330 of the Public Health Act (covering Community Health Centers). The mission of the HCH/FH Program is to serve homeless and farmworker individuals and families by providing access to comprehensive health care, in particular, primary health care, dental health care, and behavior health services in a supportive, welcoming, and accessible environment. The program is governed by an independent Co-Applicant Board.

The Clinical Services Coordinator is primarily responsible for the monitoring and support of Quality Improvement/Assurance efforts of the program and health policies/protocols for the homeless and farmworker populations, primarily for clinical services. The position is also integrally involved in the development of the program's strategic and tactical plans, mandatory federal reporting, administrative support of the program's governing board (Co-Applicant Board), and preparation of various reports and program documents.
 
The ideal candidate will have background/training/experience in: clinical settings/patient care, social determinants of health; homeless and/or farmworker programs, particularly health related programs; understanding of health care delivery including outpatient clinics, quality improvement, patient access and case management, EHR (preferably eClinicalWorks (eCW)), and supportive health services; the Patient Centered Medical Home (PCMH) model; strategic planning; supporting a governing board/commission; experience with program data and statistical reporting; and providing training and technical assistance. Additionally, the ideal candidate will:
  • Have a Master's degree in Public Health, Nursing, or related fields and experience in a clinical setting and with underserved populations;
  • Bilingual in Spanish;
  • Knowledgeable in at the areas of:  1) Quality Improvement; 2) clinical protocols; 3) homeless and farmworker health disparities; and 4) social determinants of health;
  • Dedicated to advancing health and equity, as demonstrated through work experience and/or personal experience having been adversely affected by health inequities;
  • Familiar with interpreting Federal policies, budgeting and contract management;
  • Able to build and establish relationships, and acts as a liaison, between HCH/FH and SMMC clinics & programs, SMC Health System programs, and other hospitals, clinics, and health care services to address the medical needs of the homeless and farmworker population in San Mateo County;
  • A creative thinker and problem solver;
  • Experienced with community engagement, collaboration and partnerships;
  • Experienced in maintaining relationships with advocates, community partners and government staff;
  • Experienced with providing training and technical assistance in a clinical setting;
  • Politically astute and able to represent HCH/FH at public meetings;
  • Excellent in oral and written communication, including developing and writing reports, creating presentations and public speaking.

This is a limited term, at-will position.  Limited Term Employees are assigned to assignments not to exceed three years. They receive medical and dental benefits, similar to regular employees, and a defined contribution retirement plan. The eligible list generated from this recruitment may be used to fill future extra-help, term, unclassified, and regular classified vacancies.
 
Information for current county employees: Current and regular San Mateo County Employees who are interested in this assignment must submit an application and compete in the recruitment process. If you are successful in the recruitment and are being considered for the assignment, HR will work directly with you and/or your department for options. Please note that there is no guarantee that you will be allowed by your department to rotate into this assignment nor are your departments obligated to allow you to take on this assignment. The salary range for this position is "as is" and non-negotiable.
 Examples Of Duties:
  • Provide technical, programmatic and/or clinical assistance to staff, subcontractors and management, including the development of program policies and procedures and the training of staff.
  • Compile and maintain accurate records and files regarding program activities.
  • Evaluate program effectiveness against program goals, funding source or contract requirements and other regulations; identify program problems, present findings and recommend appropriate action.
  • Collaborate with management and program staff to write policies and protocols for homeless and farmworker patients.
  • Acts as liaison with internal (SMC) and external medical care resources developing linkages to promote improved patient care and encourage support for homeless & farmworker health care, including non-medical services
  • Act as liaison with community-based organizations, service providers, County departments, State and/or other funding sources, commission, planning council and advisory board in support of assigned program/s.
  • Acts as liaison with internal (SMC) and external medical care resources developing linkages to promote improved patient care and encourage support for homeless & farmworker health care, including non-medical services
  • Participate in departmental, Countywide and/or State planning process.
  • Serve on variety of committees and task forces related to assigned program(s). Write grant proposals, reports, program documentation, policies, procedures and other written materials.
  • Analyze and incorporate legislative changes and other relevant information into program policies.
  • Coordinate and conduct special events and projects.
  • Perform related duties as assigned.

 Qualifications:

Knowledge of:

  • Principles and practices of the specific program area to which assigned.
  • Principles and practices of program evaluation and planning.
  • Principles and practices of client service delivery.
  • Principles, practices and techniques of administrative and programmatic research, analysis and programming.
  • Applicable federal, state and local laws, rules and regulations and County and program policies and guidelines.
  • Computer applications related to the work.
  • Office administrative practices and procedures, including records management and the operation of standard office equipment.  
 

Skill/Ability to:

  • Monitor, analyze and evaluate program effectiveness.
  • Compile and analyze data, draw sound conclusions and prepare and present effective reports.
  • Analyze, interpret and apply various regulations and requirements.
  • Plan, coordinate and implement administrative and programmatic research and analysis.
  • Plan, coordinate and conduct special events and projects.
  • Establish and maintain effective working relationships with grantors, subcontractors, County staff, elected and appointed officials, the public and others.
  • Train staff in work procedures and provide technical and programmatic assistance to staff and subcontractors.
  • Communicate effectively, both orally and in writing.
  • Exercise sound independent judgment within general policy and regulatory guidelines.  
 

Education and Experience:
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying.  A typical way to qualify is:

Community Program Analyst II: Bachelor's degree in public or business administration, management or a related field and four years of professional level analytical, administrative and programmatic experience in a community-related setting, including some experience in contract monitoring.


     Application/Examination:
    This is a limited term recruitment. Anyone may apply. 

    If you are interested in being considered for this Limited Term position the following must be submitted via e-mail:
    • Responses to supplemental questions
    • Resume 
    Please include the words "Clinical Services Coordinator - Health Care for the Homeless/Farmworker Health Program - Limited Term" in the subject line of email submission. All submitted materials must be in a Word or PDF format.  Please submit the above listed materials via email to: 

    James Beaumont, Program Services Manager II, JBeaumont@smcgov.org

    Submit responses to these Supplemental Questions: 
    • Describe your knowledge of and experience with the homeless and/or farm worker (Migrant Season Farm Workers) communities, and the federal Public Health Act.
    • Describe your training and experience in planning, implementing, coordinating and collaborating with community, health, and human services programs. Include experience in providing Technical Assistance (TA) or training in community or clinical settings.
    • What specific experiences have prepared you for this position? Examples may include roles you've played in workgroups, assuming lead roles, special projects in the workplace.
    • Provide an example from your work experience that best demonstrates your approach for evaluating the effectiveness of a program and its performance outcomes and for engaging key stakeholders in the process.
    • Indicate if you have experience working with Electronic Health Record (EHR) systems. If yes, please specify the EHR system(s) you have worked with and where you gained that experience.
    NOTE: Application materials are only accepted via e-mail. Materials sent via regular mail and/or fax will not be accepted. Submittals that do not include all required elements (responses to supplemental questions and a resume) will not be considered.
     
    At the County of San Mateo, we take pride in the way our employees bring together their diverse backgrounds, experiences, and perspectives to serve our community's needs.

    The County is an Equal Opportunity Employer.

    HR Analyst:  Wendy Young (041008) (Community Health Coordinator - G246)

     

    Application Instructions

    To learn more about the position and/or to apply, please click the link below. If link is not available, please read the information above for detailed instructions on how to apply.

     
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