Job: Clinical Services Manager - Nutrition (Open and Promotional)

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Job Description

Overall Job Objective

Job Title:Clinical Services Manager - Nutrition (Open and Promotional)
Closing Date/Time:Mon. 04/10/17 11:59 PM Pacific Time
Salary:$46.06 - $57.59 Hourly
$3,684.80 - $4,607.20 Biweekly
$7,983.73 - $9,982.27 Monthly
$95,804.80 - $119,787.20 Annually
Job Type:Regular
Location:San Mateo County, California
NOTE: This recruitment schedule was amended on April 4, 2017 from a continuous recruitment to closing. The Final Closing Date will be April 10, 2017. 
**Please note:  This position has been filled.

Note: This recruitment schedule was amended on November 8, 2016 to extend the Final Filing Date.  This recruitment has been changed to "Continuous."

The County of San Mateo Health System is currently seeking an experienced manager for San Mateo Medical Center's Main Campus and outlying clinics across the County.

The incumbent can expect to plan, organize, direct and supervise the delivery of patient-related food and nutrition services and programs at a hospital-clinic system and residential youth treatment center; recommend, develop, implement and evaluate goals, objectives, policies and procedures related to these functions; provide complex staff support to higher level management within the assigned area of specialization; and select, train and supervise subordinate managerial, professional, technical and clerical staff.

The ideal candidate will have a minimum of two years of supervisory or managerial experience and five years of experience working as a practitioner in the acute care and outpatient settings. Experience with and/or the implementation of the CBORD diet software system is highly preferred. Additionally desirable is knowledge of and experience in Title 22 Long-Term Care and Group Facilities, as well as involvement in Centers for Medicare & Medicaid Services (CMS) and Joint Commission on Accreditation of Healthcare Organizations (JCAHO) surveys. The ideal candidate will be a Registered Dietitian through the Commission of Dietetic Registration of the Academy of Nutrition and Dietetics, a Certified Diabetes Educator and/or a Certified Nutrition Support Clinician.

The incumbent will receive general direction from the Director of Food and Nutrition Services, as well as exercise direct and indirect supervision over managerial, professional, technical, and clerical staff, including consultants and contract service providers.

NOTE: The eligible list generated from this recruitment may be used to fill future extra-help, term, unclassified, and regular classified vacancies.
 Examples Of Duties:
Duties may include, but are not limited to, the following:
  • Plan, direct, assign, supervise, monitor, train and evaluate the activities of staff involved in the delivery of food and nutrition services at the Hospitals and Clinics.
  • Plan, direct, monitor and evaluate the effectiveness of hospital and senior nutrition services, including delivered meal services.
  • Direct, coordinate, and participate in the development and implementation of goals, objectives, policies, procedures and priorities.
  • Prepare cost estimates and justifications for budget recommendations; monitor and control expenditures to ensure the accomplishment of objectives within an approved budget.
  • Maintain an effective working relationship with a variety of public and private organizations, including Health Services Agency staff, other County departments and agencies.
  • Consult with other Health Services Agency program managers on relevant nutrition service issues; develop alternative strategies for meeting both clinical dietary and hospital accreditation requirements; assist in the implementation of solutions as necessary.
  • Confer with Clinical Dietitians, medical staff, the interdisciplinary care team, patients and other key stakeholders to improve the patient menu; utilize dietary guidelines to ensure recipes meet nutritional standards and are high quality.
  • Continually focus and work to improve Press Ganey patient satisfaction scores.
  • Coordinate Quality and Performance Improvement programs for nutrition standards and protocols; initiate and complete appropriate Quality Assurance reports.
  • Represent the department in any management or Continuous Quality Improvement forums.
  • Attend meetings, conferences, workshops, and training sessions and review publications and related materials to become and remain current on principles, practices, and new developments in assigned work areas.
  • Communicate effectively orally, in writing, or through graphic representations and statistical summaries with colleagues, managers, employees, the public, organized employee groups and representatives of various organizations.
  • Participate in the selecting, training, motivating, and evaluation of assigned staff; directs the work activities of assigned staff; prioritize and coordinate work assignments; provide or coordinate staff training; review work for accuracy; coach employees to correct deficiencies.
  • Participate in selecting, training, motivating and evaluating personnel; and recommend and implement personnel actions such as promotions, transfers, discharges and disciplinary measures.
  • Oversee and/or direct the activities of workers engaged in the preparation, storage, delivery and service of food for all County programs and facilities; and ensure compliance with health regulations regarding sanitary conditions in food storage, preparation and service, in kitchen and dining areas, and in food service staff.
  • Oversee and/or participate in menu planning, quality assurance, and the purchase and receiving of food, food service equipment and supplies within guidelines of government nutrition standards, budget, and food product availability.
  • Maintain contact with food and kitchen supply vendors and purchasing agents in order to make economical purchases and do long-range planning.
  • Provide staff assistance to higher level management on clinical dietetics issues.
  • Select, supervise, train and evaluate professional, technical and clerical subordinates.
  • Know principles of management and leadership.
  • Perform related duties as assigned.


Knowledge of: Principles and practices of dietetics, including current trends in research, nutrition education and outreach, institutional nutrition, quality assurance and related clinical issues; principles and practices of institutional food service administration; principles and practices of public administration and program management, including planning, implementation, evaluation and reporting; laws, codes, regulations and hospital accreditation standards applicable to clinical dietetics and related nutritional services; principles of budget preparation and monitoring; and principles of personnel training, supervision and evaluation.

Skill/Ability to: Identify and analyze complex clinical dietetic issues and problems; plan, organize, and coordinate clinical nutrition services on a multi-facility basis; speak effectively to diverse audiences, including clinical, professional, civic and citizen groups; maintain cooperative working relationships with other managers and staff, other agencies and the community; prepare complex and detailed written reports, program policies, procedures and contracts; and train staff and coordinate activities of contractors, volunteer groups and staff.

Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:
Education: Bachelor's degree from an accredited college or university with a major in nutrition, dietetics or a related field.
Experience: Two years of experience in clinical dietetics and two years of experience in administrative dietetics in an institutional setting, of which at least one year included responsible supervisory experience including registration as a Dietitian through the Commission of Dietetic Registration of the American Dietetic Association.

Open and Promotional. Anyone may apply. Anyone may apply. Current San Mateo County employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, SEIU or AFSCME represented extra-help/term position prior to the final filing date will receive five points added to their final passing score on this examination.

The examination process will consist of an application screening (pass/fail) based on the candidate's application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification. Applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California, and applicants must participate at their own expense.

: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply Online" button above or below. If you are not on the County's website, please go to to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date.

Final Filing Date: April 10, 2017

The County of San Mateo does not require job applicants to disclose conviction history information until after the applicant successfully completes all examination phases for the recruitment. All passing applicants will receive instructions by email only from Human Resources staff to complete and submit a conviction history questionnaire online within a specified deadline of two business days. Failure to do so within the timeframe will disqualify you from the rest of the process. Please visit this link at to find out more information about the conviction history questionnaire so that you can prepare accordingly.
Note: Positions in criminal justice agencies currently required by law to pass background checks are exempted from this bill, and applicants may be required to submit conviction information at the time of application.

San Mateo County is an Equal Opportunity Employer

HR Contact: Lillian Lilles (102516) (Clinical Services Manager - Nutrition - D187)

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