Job: Community Program Specialist Outreach Worker-Samoan/Tongan Speaking-Limited Term (Open)

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Job Description

Overall Job Objective

Job Title:Community Program Specialist Outreach Worker-Samoan/Tongan Speaking-Limited Term (Open)
Closing Date/Time:Wed. 08/23/17 12:00 PM Pacific Time
Salary:$30.92 - $38.65 Hourly
$2,473.60 - $3,092.00 Biweekly
$5,359.47 - $6,699.33 Monthly
Job Type:Extra Help - Agile (Limited Term)
Location:San Mateo County, California
The County of San Mateo Behavioral Health and Recovery Services (BHRS), Office of Diversity and Equity (ODE) is looking for a Community Program Specialist Outreach Worker-Samoan/Tongan Speaking-Limited Term, to provide behavioral health outreach and engagement services to Pacific Islander (PI) communities, including immigrants, living in the County of San Mateo.
The current vacancy is in the Office of Diversity and Equity located in Belmont, CA, but will drive/travel throughout the County to conduct outreach and perform duties of the position.
Responsibilities include but are not limited to, the following: 
  • Support the BHRS Pacific Islander Initiative as an active participant, including by developing and implementing a work plan, leading meetings, and serving as Chair/Co-Chair when needed.
  • Support MHSA Outreach & Engagement efforts to track and report referrals made to behavioral health care services.  
  • Promote BHRS and other behavioral health services through the County Service Areas (CSAs).
  • Identify, engage, and collaborate with existing Pacific Islander community-based entities and other agencies to better communicate behavioral health information and understand community concerns and needs.
  • Develop ongoing targeted outreach plans that support Pacific Islanders with serious mental illness (SMI) diagnoses or that are at risk for SMI, identifying a multi-pronged approach to create awareness, reduce stigma and increase access to services.
  • Perform initial screening and provide information/education/resources as needed and work closely with the BHRS Access Center, to help with referrals and linkages.
  • Link Pacific Islander community members to appropriate services, assessment and treatment.
  • Facilitate warm hand-off to appropriate services including follow-up visits and phone calls.
  • Consult and collaborate with BHRS/ODE staff or others to facilitate entry to and assessment of new clients, as well as address engagement issues with hard to reach clients.
  • Lead psycho-education classes, workshops and forums including but not limited to Mental Health First Aid, QPR and WRAP.
  • Participate in ongoing improvement of PI outreach program(s) and BHRS services and identify needs/gaps.
  • Perform data collection and document, track and report on outreach efforts. Activities may include collection of demographics, initial health and behavioral health status of individuals.
  • Support evaluation activities to determine impact of outreach projects and programs.
  • Contribute communication content about ODE and program work through blogs, newsletters, social media posts, website updates, periodic reports, and program documentation.
  • Support and provide technical assistance to other ODE-related projects as needed.
  • Participate and represent ODE in meetings and other tasks as assigned.
The ideal candidate will possess:  
  • A Bachelor's degree or higher in social work, public health, psychology or other related human services field.
  • One year direct service experience in mental health and/or substance abuse
  • Experience conducting outreach activities and participating in engagement in outreach activities
  • A passion for eliminating mental health stigma and empowering low-income and underserved communities.
  • Experience using bilingual Samoan and/or Tongan and English speaking skills to engage community.
  • Experience planning, organizing, promoting and coordinating diverse community program activities. 
  • Ability to understand and work effectively with Pacific Islander communities.
  • Knowledge in health and human services related resources.
  • Availability to work flexible hours, 40-hour week, including weekends and evening hours.
  • Experience using independent judgment and working independently.
  • Experience preparing concise reports and recommendations.
  • Ability to communicate effectively in writing and orally.
  • Ability to coordinate multiple facets of a program function.
  • Experience interpreting rules, regulations and guidelines at all government levels.
  • Ability to compile, analyze and interpret data using statistical and research techniques.
  • Demonstrated experience establishing and maintaining cooperative working relationships with members of other departments and diverse community groups.
NOTE:  This is a limited term, at-will position.  Limited Term Employees are assigned to assignments not to exceed three years. They receive medical and dental benefits, similar to regular employees, and a defined contribution retirement plan.

Language Requirement:  Fluency in Tongan and/or Samoan and English.
If you are interested in being considered for this limited term position the following must be submitted via e-mail: 
  • A cover letter briefly describing your interest and how you are prepared to outreach and engage Pacific Islander communities; and indicating your bilingual skills in Samoan and/or Tongan and English.
  • Resume
Please include the words "Community Program Specialist-Samoan/Tongan Spkg. - Limited Term Position" in the subject line of email submission. All submitted materials must be in a Word or PDF format.
Please submit the above listed materials via email to:
Jei Africa, Director of Office of Diversity and Equity
Application materials will be reviewed as they are received and well-qualified candidates will be contacted for an interview.
Apply immediately. Application materials will be accepted until position is filled. This posting is open on a continuous basis and selection may be made at any time within the process.
NOTE: Application materials are only accepted via e-mail. Materials sent via regular mail and/or fax will not be accepted. Submittals that do not include all required elements (responses to supplemental questions, copy of "required" license, and a resume) will not be considered.
The County of San Mateo does not require job applicants to disclose conviction history information until after the applicant successfully completes all examination phases for the recruitment. All passing applicants will receive instructions by email only from Human Resources staff to complete and submit a conviction history questionnaire online within a specified deadline of two business days. Failure to do so within the timeframe will disqualify you from the rest of the process. Please visit this link at to find out more information about the conviction history questionnaire so that you can prepare accordingly.
Note: Positions in criminal justice agencies currently required by law to pass background checks are exempted from this bill, and applicants may be required to submit conviction information at the time of application.
San Mateo County is an Equal Opportunity Employer


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