Job: Community Services Officer (Open)

This posting has expired and is no longer available.

Job Description

Overall Job Objective

Job Title:Community Services Officer (Open)
Closing Date/Time:Thu. 09/21/17 11:59 PM Pacific Time
Salary:$21.01 - $26.27 Hourly
$1,680.80 - $2,101.60 Biweekly
$3,641.73 - $4,553.47 Monthly
$43,700.80 - $54,641.60 Annually
Job Type:Full-Time
Location:San Mateo County, California
The San Mateo County Sheriff's Office is seeking Community Services Officers (CSOs) to assist in performing a wide variety of field and office public safety and community service work, which does not require peace officer training, experience or authority.

NOTE: The eligible list generated from this recruitment will be used to fill anticipated vacancies throughout the Sheriff's Office which may include extra-help, term, unclassified, and regular classified vacancies.
 Examples Of Duties:
Duties may include, but are not limited to, the following:
  • Investigate reported violations in municipal codes, ordinances, and resolutions and, as necessary, pursue voluntary compliance or direct enforcement.
  • Educate the public regarding code violations.
  • Develop and prepare reports, correspondence, and other materials that relate to the functions being performed.
  • Perform traffic control duties.
  • Write parking citations; enforce parking violations.
  • Contact tow service for removal of vehicles parked illegally.
  • Interview property owners, neighbors, and others to obtain necessary information.
  • Develop and maintain contact with neighborhood groups and associations enlisting their input and support for crime prevention/public safety programs.
  • Collect statistics on County-wide code enforcement activities and prepare reports.
  • Coordinate County-wide code enforcement activities.
  • Act as liaison with authorities who have jurisdiction over areas where County facilities are located.
  • Identify fire hazards or other unusual conditions and report them to the appropriate authorities.
  • Check to see whether windows and doors are locked and lights turned off and, on some shifts, lock or open facilities.
  • Escort employees to their cars late at night.
  • Check alarm systems.
  • If assigned to Community Policing: Process cases in accordance with County procedures and standards, and state and local laws.
  • If assigned to Grounds/Facility Security: Patrol grounds or make rounds of buildings to detect presence of unauthorized persons.
  • Perform related duties as assigned.


  • Some positions may require possession of a Class C California driver license or equivalent.

Knowledge of:
  • Local and state laws, ordinances and codes related to public safety.
  • Effective public and community relations techniques.
  • Principles and practices of code enforcement.
  • Organization of local government and concepts of public administration.
  • Safety procedures and fire hazards.

Skill/Ability to:
  • Learn laws, codes, regulations and ordinances and interpret their application.
  • Establish and maintain effective working relationships with community groups, community agencies, County departments, co-workers and the public.
  • Make presentations to a community comprised of diverse interests, organizations and individuals.
  • Learn standard broadcasting procedures of a police radio.
  • Write clear, concise and accurate reports and correspondence.
  • Type and perform basic data entry functions.
  • Work independently and as part of a team.
  • Read, comprehend and follow oral and written instructions.
  • Think and act quickly in emergency and/or stressful situations.
  • Walk, stand, sit, lift, bend and carry over extended periods during shift.
  • Work indoors or outdoors in a variety of environments and weather conditions.

Education and Experience:
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is: One year of work experience requiring frequent public contact and the interpretation of codes, ordinances and regulations preferably including some prior work experience with a public safety agency.

Other Requirements: Must pass a detailed background and/or criminal history review and successfully complete a medical exam as part of the background/final selection process. Must be willing to wear an appropriate uniform and work weekends, holidays, evenings or other shift work.

Anyone may apply. Responses to the supplemental questions must be submitted in addition to our regular employment application form. When completing the application and the supplemental questionnaire please note that neatness, clarity of expression, spelling, punctuation, grammar and completeness will be considered in the application review process.

The examination will consist of a written test (weight: 100%). All tests will be held in San Mateo County, California. Applicants must participate at their own expense. Qualified applicants will be notified of the date, time and place of the tests. Applicants must adhere to the dates listed below. Applicant requests for alternate test dates and times will not be granted.  Applicants successful on the written test will have their name placed on the eligible list which will be used to fill current and possible future vacancies.

Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations, or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California, and applicants must participate at their own expense.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the 'Apply Online' button above or below. If you are not on the County's website, please go to to apply. A supplemental application form must be submitted in addition to the standard County employment application form. Resumes are not accepted in lieu of submitting the required application materials.

Final Filing Date: September 21, 2017 at 11:59 p.m.
Written Exam (tentative): Saturday, October 14, 2017

Note: Positions in criminal justice agencies currently required by law to pass background checks are exempted from this bill, and applicants may be required to submit conviction information at the time of application.

County of San Mateo is an Equal Opportunity Employer

HR Contact: Mandy Singh (09082017) (Community Services Officer - T074)

Career Sites by