Job: Court Services Manager - Superior Court of California (Open & Promotional)

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Pay: $105,851.20 to $131,892.80/year

Salary : $50.89 - $63.41 Hourly $4,071.20 - $5,072.80 Biweekly $8,820.93 - $10,991.07 Monthly $105,851.20 - $131,892.80 Annually

Posted: 03/13/2018

Job Status: Full Time

Job Reference #: 2014726

Job Description

Overall Job Objective

Job Title:Court Services Manager - Superior Court of California (Open & Promotional)
Closing Date/Time:Thu. 04/12/18 11:59 PM Pacific Time
Salary:$50.89 - $63.41 Hourly
$4,071.20 - $5,072.80 Biweekly
$8,820.93 - $10,991.07 Monthly
$105,851.20 - $131,892.80 Annually
Job Type:Full-Time
Location:San Mateo County, California

The Superior Court of California, County of San Mateo is seeking an experienced Court Services Manager. The Court Services Manager will report to the Chief of Court Operations and be responsible for the direct and indirect supervision of lower level managerial, supervisory, professional, technical, and clerical employees. This position will be responsible for multiple clerks' offices and divisions within the Superior Court.

The Superior Court of California, County of San Mateo resolves court actions fairly, effectively and efficiently with due process and equal protection of the law. In addition to upholding the laws of the state, the court provides quality information and cost-effective services.

Court operations include the Civil, Criminal, Appeals, Family Law, Juvenile, Probate, Small Claims, Traffic and Records Divisions. Each division adjudicates related cases, files and maintains records, and provides public information.

The ideal candidate for Court Services Manager will possess the following attributes:
  • An experienced manager with knowledge of court services and programs.
  • Well-organized and energetic with a proven record of developing positive work relationships at all levels, including members of the public, attorneys and partner agencies, court staff, supervisors, managers, executives and the judiciary.
  • Able to persuasively communicate the court's vision and effectively motivate others to achieve that vision.
  • An effective communicator and presenter of information both verbally and in writing.
  • A strategic thinker and planner who is politically astute.
  • A consensus builder who is flexible, fair, and responsive.
  • A participatory group leader with the ability to supervise staff and build a cohesive team.
  • Willing to take risks and not threatened by change.
  • Able to promote and welcome new, creative ideas from staff and others.
  • Appreciative of differing opinions and styles and possess a good sense of humor.
  • Adept at prioritizing tasks, handling multiple responsibilities, and synthesizing complex issues effectively.
  • Knowledgeable of the principles of organizational analysis.
  • Able to manage multiple projects simultaneously.
  • Bachelor's Degree is preferred, but not required.


Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is four years of increasingly responsible experience performing a wide variety of administrative and managerial duties in a large, court or legal support function including two years' experience in a senior level administrative or management position.

Knowledge of:
  • Applicable federal, state and local laws, ordinances, codes and regulations applicable to the assigned area of responsibility.
  • Principles and practices of organizational analysis and human resource planning.
  • Principles and practices of court operation and management.
  • Principles of financial administration, including public budgeting, and financial analysis.
  • Computer systems and applications as used within the court.
  • Principles of personnel training, supervision and evaluation.
Skill/Ability to:
  • Direct and participate in advanced administrative and operational activities related to support of the court.
  • Coordinate program activities with other departments, programs and/or outside agencies.
  • Direct and participate in the analysis of a wide variety of moderate to complex administrative/operational problems and make effective operational and/or procedural recommendations.
  • Develop and administer policies, guidelines and procedures related to the assigned program area.
  • Utilize appropriate interpersonal style and methods of communication to gain acceptance, cooperation, or agreement of a plan, activity, and/or program idea.
  • Monitor current and proposed federal, state and local legislation which impact on assigned area of responsibility.
  • Select, supervise, evaluate and train assigned personnel.
  • Communicate effectively both orally and in writing.
  • Perform complex mathematical and statistical calculations accurately.
  • Establish and maintain effective work relationships with those contacted in the performance of required duties.

Open and Promotional. Anyone may apply. Current San Mateo County and San Mateo County Superior Court employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, SEIU or AFSCME represented extra-help/term position prior to the final filing date will receive five points added to their final passing score on this examination. This recruitment is being conducted in collaboration with the County of San Mateo.

Responses to the supplemental questions must be submitted in addition to our regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire.

The examination process will consist of an application screening (pass/fail) based on the candidate's application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations, or further evaluation of work experience may be conducted to group applicants by level of qualification. Applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California, and applicants must participate at their own expense.

IMPORTANTApplications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply Online" button above or below. If you are not on the County's website, please go to to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date.

Final Filing Date: April 12, 2018, 11:59 PM
Application Screening: April 18, 2018
Panel Interview: May 9 and/or 10, 2018

The Superior Court of California, County of San Mateo is an Equal Opportunity Employer.

Analyst: Lillian Lilles (031318) (Court Services Manager - X235)

Note: Although the County is conducting the recruitment with the Superior Court, this position is not a County position.

Application Instructions

To learn more about the position and/or to apply, please click the link below. If link is not available, please read the information above for detailed instructions on how to apply.

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