Job: In-Custody Case Manager (Open)

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Job Description

Overall Job Objective

Job Title:In-Custody Case Manager (Open)
Closing Date/Time:Mon. 04/03/17 11:59 PM Pacific Time
Salary:$30.92 - $38.65 Hourly
$2,473.60 - $3,092.00 Biweekly
$5,359.47 - $6,699.33 Monthly
Job Type:Full-Time
Location:San Mateo County, California
NOTE: This recruitment schedule was amended on March 27, 2017 to extend the closing date. Final Closing Date will be April 3, 2017.

The San Mateo County Sheriff's Office employs approximately eight hundred sworn and civilian employees in six divisions: Administration, Support Services, Operations (including Homeland Security), Investigations, Multi-Jurisdictional Services, and Corrections. Special units include the forensic laboratory, search and rescue, bomb technician, hazardous materials, off-road motorcycle, canine, emergency services, community policing, school resource, sexual habitual offender program, and two street crime suppression teams. In addition to the special units, the Sheriff's Office also operates a narcotics task force, a vehicle theft task force, a computer forensic task force, a terrorism task force, a cargo theft task force, and a gang task force. The Corrections Division operates two jails: the Maguire Correctional Facility (MCF) and the newly opened Maple Street Correctional Center (MSCC). The new jail was designed for inmate programming and case management, with over 20 programming and computer rooms.

Under general supervision, perform inmate case management and a variety of technical tasks including: planning, implementing and coordinating of jail programs and services; developing basic programmatic procedures; coordinating functions with other program areas; and performing related work as required.

The ideal candidate for the In-Custody Case Manager position will possess some or all of the following:
  • Bachelor's degree in a related field including, but not limited to: criminal justice, criminology, sociology, psychology, social work, public administration, or a relevant degree that provides a solid understanding of the criminal justice system, its component parts, and the public sector in general.
  • Past or present experience working in a criminal justice agency (such as the Sheriff's Office, the Court, probation, parole) or an ancillary agency (such as mental health, alcohol and substance abuse, or other partnerships that serve current or formerly incarcerated individuals) at the local, state, or federal level.
  • Experience in the field of community service providers who interact with government agencies in working with the inmate population, both in-custody and out-of-custody.
  • A solid understanding of re-entry and re-integration principles and practices that are designed for the effective transition of inmates back into the community.
  • Familiarity with recent State and Federal criminal justice legislation that impacts all of the main criminal justice agencies in San Mateo County. Specifically, an ideal candidate will understand the main components of the Public Safety Realignment Act of 2011.
  • Familiarity with the Sheriff's Office Program Services Bureau and its recently launched model for jail Programming and reentry services: "Access to Programs and Services to Inspire Reentry and Empowerment" (ASPIRE) and its importance to the 2016 opening of the new Maple Street Correctional Center.
  • Familiarity with San Mateo County's Community Corrections Partnership (CCP), its Local Implementation Plan (LIP), and the importance of the CCP and the LIP in the County's implementation of Realignment.


Knowledge of:
  • Chain-of-command work environment;
  • Principles, practices, and administrative requirements of the program to which assigned;
  • Contemporary social, political and economic trends and problems related to the criminal justice system, specifically corrections;
  • Principles of planning and program development related to corrections;
  • Specialized technical knowledge related to assigned program area;
  • Monitoring and evaluating systems for jail programs and services;
  • Current social and community needs;
  • Principles and practices in community development and services planning;
  • Methods applied to the collection and evaluation of statistical data;
  • Applicable federal, state and local laws, rules and regulations and County and program policies and guidelines;
  • Computer applications related to the work; and
  • Office administrative practices and procedures, including records management and the operation of standard office equipment.
Skill/Ability to:
  • Make independent judgments and work independently when needed;
  • Prepare concise reports and recommendations;
  • Communicate effectively in writing and orally;
  • Coordinate multiple facets of a program function;
  • Interpret rules, regulations and guidelines at all government levels;
  • Compile, analyze and interpret data using statistical and research techniques;
  • Establish and maintain cooperative working relationships with members of other departments and diverse community groups; and
  • Plan, organize, promote and coordinate diverse in-custody program activities.
Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:
  • Four years of experience in an organization providing social services which has included responsibility for in-custody and/or community service program development for current or formerly incarcerated individuals such as planning, evaluating, monitoring, or coordinating projects. 
Other Requirements: Pass a detailed background investigation and pre-employment medical exam prior to appointment. The selected candidate must possess a valid California driver's license at the time of hire.
Anyone may apply.

The examination will consist of an application screening (weight: pass/fail) based on the candidates' application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%) which may include the evaluation of a written or performance exercise given immediately preceding the interview.

Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations, or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California, and applicants must participate at their own expense.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the 'Apply Online' button above or below. If you are not on the County's website, please go to to apply.

Final Filing Date: Monday, April 3, 2017 at 11:59 p.m.
Application Screening (tentative): Week of April 3, 2017
Panel Interviews: April 17, 2016
Note: Positions in criminal justice agencies currently required by law to pass background checks are exempted from the Ban-the-Box bill. Applicants for this position are required to submit conviction information at the time of application.
County of San Mateo is an Equal Opportunity Employer
Analyst: Ericka Gosha (031317) (Community Program Specialist II - G227)

Keywords: sheriff, case manager, jail, inmate, police, community, specialist, service, planning, criminology, law enforcement, corrections, reentry, programs

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