Job: In-Home Support Svcs Social Worker II/III - Aging & Adult Svcs-Bilingual Preferred (Open & Promo)

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Pay: $63,460.80 to $93,537.60/year

Salary : $30.51 - $44.97 Hourly $2,440.80 - $3,597.60 Biweekly $5,288.40 - $7,794.80 Monthly $63,460.80 - $93,537.60 Annually

Posted: 04/12/2018

Job Status: Full Time

Job Reference #: 1887081

Job Description

Overall Job Objective

Job Title:In-Home Support Svcs Social Worker II/III - Aging & Adult Svcs-Bilingual Preferred (Open & Promo)
Closing Date/Time:Continuous
Salary:$30.51 - $44.97 Hourly
$2,440.80 - $3,597.60 Biweekly
$5,288.40 - $7,794.80 Monthly
$63,460.80 - $93,537.60 Annually
Job Type:Full-Time
Location:San Mateo County, California
Note: This recruitment schedule was amended on Friday November, 11, 2017 to extend the Final Filing Date.  This recruitment has been changed to "Continuous."

The County of San Mateo Health System is seeking qualified In-Home Supportive Services Social Worker II/III's. Social Workers provide a wide variety of welfare services in such areas as information and referral, protective services, out-of-home services, health related services, chore services, and other welfare services within the Health System and Human Services Agency.

The current two vacancies are in the In-Home Supportive Services (IHSS) Program that provides in-home care for persons who cannot safely remain in their own home without such assistance. The recipients of IHSS are aged, blind and/or disabled and eligible for Medi-Cal. Disabled and/or blind minor children may also be eligible for IHSS. The Social Workers will make home visits to determine eligibility for the program and to conduct assessments to determine a range of service hours for particular tasks. The IHSS recipient or guardian is the IHSS employer and is responsible for hiring and supervising a provider for the care they receive.  The Social Workers will travel throughout the County to conduct home visits, attend meetings and perform other duties of the position.  The Social Workers will work in either the San Mateo or South San Francisco, CA Aging and Adult Services Office.

This IHSS Social Workers will conduct intake and/or on-going activities for IHSS recipients.  Some of those activities include:
  • Conduct initial IHSS assessments using a detailed State assessment tool.
  • Complete necessary documents, paperwork, and work within different information technology systems.
  • Conduct annual reassessments.
  • Educate, support, and perform administrative duties for IHSS recipients and care providers to understand/comply with program regulations.
  • Provide education, outreach, and community resources information.
  • Participate in quality improvement efforts.
  • Collaborate with quality assurance team to ensure proper adherence to regulations.
  • Engage in interdisciplinary team meetings or other activities to support San Mateo County's vision for integrated services.
  • Maintain oversight of case management needs for a caseload.
  • Collaborate and facilitate service with care providers and other partner agencies.

The ideal candidate will possess the following:
  • Master's degree in Social Work.
  • Ability to independently develop and implement sound case plans of action.
  • Experience balancing client-centered care coordination and the accompanying administrative documentation.
  • Familiarity in implementing program regulations.
  • Superior organizational skills to manage a large caseload and related documents.
  • Proficient computer skills to use several independent data base systems as well as Microsoft Excel and Word.
  • Excellent writing/documentation skills.
  • Fluency in Spanish, Cantonese, Mandarin or Tagalog is a plus.
For information on the In-Home Supportive Services Program please visit:


Social Worker II:   $5,288.40 - $6,610.93 Monthly
Social Worker III:  $6,238.27 - $7,794.80 Monthly

Social Workers provide highly skilled, intensive casework services to individuals and their families and provide casework consultation within the department and to outside agencies.  Incumbents of positions at this level work with minimal supervision and are expected to have acquired the high degree of assessment skills required to perform care coordination and referral tasks in complex casework areas. Lead supervisory responsibilities may be assigned as circumstances dictate.

NOTE:  The list created from this recruitment may be used to fill future vacancies, including classified, unclassified, term, full-time, part-time, temporary and extra help vacancies. Unclassified positions are at-will and not covered by the San Mateo County Civil Service Rules.  Although the current Aging and Adult Services position is in IHSS, this list may also be used to fill positions in other programs such as Adult Protective Services (APS), Multipurpose Senior Services Program (MSSP) and Linkages; as well as positions in the San Mateo Medical Center and Human Services Agency.

Licensure/Certification:  California class C driver license or equivalent.

Social Worker II:
Satisfactory completion of 30 semester units of social welfare and/or appropriate behavioral science courses.

Social Worker III: Satisfactory completion of 36 semester units of social welfare and/or appropriate behavioral science courses.

Social Worker II:
Two years experience performing duties comparable to those of a Social Worker I or higher in San Mateo County. Substitution: Possession of a Master's Degree in Social Work from an accredited school of Social Work.

Social Worker III:  Three years experience performing duties comparable to those of a Social Worker II or higher in San Mateo County.  Substitution: Possession of a Master's Degree in Social Work from an accredited school of Social Work and two years experience performing duties comparable to those of a Social Worker II or higher in San Mateo County.

Knowledge of:
  • Principles of individual, group, and community behavior.
  • Scope and nature of current problems in the field of social work.
  • Social work methods and procedures.
  • Social service programs, and State and Federal legislation.
  • Techniques and principles of interviewing and counseling and problem solving methodology.
  • Social and community resources and awareness of how to identify, develop, and properly utilize these resources.
  • Theories of human behavior and their practical applications.
  • Psycho-social, medical, and economic interrelationships that result in individual and social abnormalities.
  • Philosophy and function of social work systems.
  • Appropriate utilization of a variety of social resources.
  • Laws, rules and regulations governing the operation of social work agencies, specifically those relating to the specific areas of assignment.

Skill/Ability to:
  • Understand and implement the agency's programs, policies and procedures.
  • Implement caseload management techniques.
  • Establish rapport with clients and their families in working toward solutions to their problems.
  • Analyze problems and needs of clients and develop courses of action which lead toward constructive solutions.
  • Speak and write effectively.
  • Establish effective working relationships with other employees.
  • Formulate, develop and implement treatment plans.
  • Work effectively with persons differing in value systems, ethnicity, cultural backgrounds and psychopathologies.
  • Work with a variety of social resources to plan and coordinate services to individual clients.
  • Act as a consultant and trainer to other social service staff.
  • Prepare clear and concise reports.

Anyone may apply. Current San Mateo County and San Mateo County Superior Court employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, SEIU or AFSCME represented extra-help/term position prior to the final filing date will receive five points added to their final passing score on this examination. 

A supplemental application form must be submitted in addition to our regular employment application form. Resume or CV will not be accepted as a substitute for the required employment application and supplemental questionnaire. When completing the application and the supplemental questionnaire please note that neatness, clarity of expression, spelling, punctuation, grammar and completeness will be considered in the application review process.

The examination process will consist of an application screening (pass/fail) based on the candidates' application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply Online" above or button below. If you are not on the County's website, please go to to apply.

This is a continuous recruitment which may close at any time. The final filing date will be posted five days in advance on this job announcement.
Apply immediately. This recruitment is open on a continuous basis and selections may be made at any time within the process.

First Round Final Filing Date: November 10, 2017
First Round Application Screening: November 15, 2017
First Round Panel Interviews: November 30 and/or December 1, 2017
County of San Mateo is an Equal Opportunity Employer

HR Contact: Carolyn Burns (102617) (Social Worker II/III - G097/G096)

Keywords:  Social work, in-home support, welfare services, protective services, chore services, health related services, home visits, aging and adult services

Application Instructions

To learn more about the position and/or to apply, please click the link below. If link is not available, please read the information above for detailed instructions on how to apply.

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