Job: IS Project Manager I - Limited Term (Open)

Click Here toApply Online

View On Map

Pay: $109,324.80 to $136,656/year

Salary : $52.56 - $65.70 Hourly $4,204.80 - $5,256.00 Biweekly $9,110.40 - $11,388.00 Monthly $109,324.80 - $136,656.00 Annually

Posted: 10/13/2017

Job Status: Contract/Temporary

Job Reference #: 1849625

Job Description

Overall Job Objective

Job Title:IS Project Manager I - Limited Term (Open)
Closing Date/Time:Mon. 10/23/17 11:59 PM Pacific Time
Salary:$52.56 - $65.70 Hourly
$4,204.80 - $5,256.00 Biweekly
$9,110.40 - $11,388.00 Monthly
$109,324.80 - $136,656.00 Annually
Job Type:Extra Help - Agile (Limited Term)
Location:San Mateo, California
 
Note: This job announcement was amended on October 19, 2017 to close on October 23, 2017.

The San Mateo County Health System is searching for a IS Project Manager to join our Project Management Program within Health Information Technology Division.  This individual will be responsible for requirements gathering, team management, and project planning for software solutions. The candidate will effectively document, analyze, communicate, and report on defined deliverables, resource requirements, work plans and budgets, and barriers to success related to client projects. The candidate must have strong communication skills and be comfortable working with front line staff, management, technical staff, and external vendors.

Under general supervision, this individual plans, coordinates, and manages small, department-specific information services projects through their entire project life cycle, including identifying users' needs, gathering detailed requirements, analyzing project feasibility, developing project scope and estimating budget, designing and programming systems applications, technical review and systems testing, and overseeing implementation; administers professional services contracts; and performs related work as required.
 
The ideal candidate for this position will have:
  • At least a bachelor's degree in a related field from an accredited university
  • 3-5 years' experience in Health Case Management Applications as a Project Lead, Project Manager, or equivalent role
  • 5-7 years' experience in Healthcare Information Technology as a Project Manager
  • A solid understanding of project leadership principles. Candidate must demonstrate their approach to project scheduling, scope, and budget development 
  • Ability to:
    • Solve problems, identify solutions, and appropriately escalate issues
    • Identify, analyze, and solve problems
    • Communicate effectively with all levels of personnel throughout the organization
    • Achieve established deadlines and manage change effectively
    • Review products/solutions for integrity (accuracy, validity, precision, security, completeness)

NOTE: This is a limited term, at-will position with an expected duration between 18 to 36 months and not allowed to exceed 3 years. Limited Term employees receive full medical and dental benefits, similar to regular employees, and a portable 401(a) plan. However, the eligible list generated from this recruitment may be used to fill future extra-help, term, unclassified, and regular classified vacancies.
 Examples Of Duties:
This individual will be responsible for:
  • Business Requirements Gathering: Lead client requirements gathering sessions and accurately document business requirements.
  • Business Analysis: Ability to gain a deep understanding of written and verbal business requirements and to transform those business requirements into functional requirements.
  • Project Leadership: Coordinate budget, schedule, work plans, and client updates for multiple clients.
  • Project Management: Manage/develop change requests, work breakdown structures, test plans, user guides, and capability discovery and delivery road maps.
  • Identify, manage, and mitigate risks and issues to minimize impact to project scope, goals, budget, and schedule.

Additional duties may include:
  • Manages information services projects such as research, development, conversion, installation, upgrade, and maintenance projects for a specific division and/or department.
  • Provides coordination, guidance, and oversight for all phases of a project, including initiation, planning, implementation, monitoring, and close-out.
  • Designs and recommends business processes and work flow strategies for assigned information technology systems and infrastructure.
  • Plans, organizes, and defines project requirements, methods, and end objectives in consultation with end users; performs risk assessments; develops concept documents, impact analyses, stakeholder analyses, and draft process documentation; coordinates project activities with team members, other section staff, user representatives, and outside vendors.
  • Interviews, analyzes, and documents end user work processes and information services requirements; conducts systems walk-throughs and technical reviews; develops or refines specifications, including evaluating and testing vendor packages for conformance with user requirements and priorities.
  • Develops project budgets, contracts, and schedules; monitors project progress and ensures project goals and contract requirements are met.
  • Designs and programs systems applications, conducts technical review and systems testing, and oversees implementation.
  • Reviews, analyzes, reengineers, designs, and documents business processes and relates them to application software; recommends and implements procedural and operational modifications to optimize internal and customer workflows.
  • Prepares feasibility studies, cost and benefits analyses, product evaluation, requirement specifications, designs, and other analyses and documentation.
  • Develops consultant requests for proposals and qualifications for professional services; evaluates proposals and recommends project award; develops and reviews contract terms and amendments; ensures contractor compliance with County and department standards and specifications and time and budget estimates; reviews design documents to ensure technical integrity; reviews and updates deliverables; analyzes and resolves complex problems that may arise.
  • Tracks project expenditures, reviews invoices for accuracy and consistency with contractual obligations, and recommends appropriate dispersals of allocated funds.
  • Responds to and resolves software users' inquiries and complaints and escalates problems or issues to vendor representatives as needed.
  • Plans, schedules, and conducts training classes and demonstrations; determines training objectives and requirements; prepares and designs training materials, reference guides, and user manuals.
  • Develops and recommends comprehensive standards, policies, procedures, and technical documentation.
  • Consults with supervisors and managers regarding information technology related issues, needs, and services; conducts special research assignments, gathers data, and prepares reports for consideration by management or special committees.
  • Functions as a liaison between application support analysts, systems specialists, data specialists, communications specialists, and customer support specialists to ensure standards and protocols are maintained.
  • Stays abreast of new trends and innovations in technology related to County operations; researches, recommends, and evaluates vendor solutions and technologies; implements improvements; works with staff to maintain, revise, or improve operations and systems.
  • Writes and maintains user and technical operating instructions and documentation; provides training to users and other technical staff and advises on best practices.
  • Provides updates, status, and completion information to staff and/or users via voicemail, email, or in-person communication.
  • Performs other duties as assigned.

 Qualifications:

Knowledge of:
  • Principles and practices of project management, identifying technology needs and issues, researching and evaluating technology, applications, and the most effective courses of action, and implementing solutions.
  • Principles and practices of computer systems management, analysis, design, and maintenance.
  • Data management theory, principles, and practices and their application to a wide variety of services and programs.
  • Contract administration principles and techniques.
  • Research and reporting methods, techniques, and procedures.
  • Techniques and methods of system evaluation, implementation, and documentation.
  • The organization, operation, and functions of the department as necessary to assume assigned responsibilities and to determine appropriate point of escalation.
  • Applicable federal, state, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
  • Principles and procedures of record keeping.
  • Modern office practices, methods, and computer equipment and applications related to the work.
  • English usage, spelling, vocabulary, grammar, and punctuation.
  • Techniques for providing a high level of customer service by effectively dealing with vendors and County staff.

 Skill/Ability to:
  • Conduct research projects on a wide variety of software issues, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports.
  • Coordinate and plan applications development, enhancement, and maintenance projects.
  • Perform analyses of informational requirements and needs; identify, evaluate, and solve systems problems; design and implement new or revised systems and procedures; provide technical advice and consultation, and ensure efficient computer system utilization.
  • Collect, analyze, and interpret procedures and data; develop sound conclusions, recommendations, and solutions.
  • Research, develop, and recommend cost-effective technical system improvements.
  • Prepare clear and concise program documentation, system and user procedures, reports of work performed, and other written materials.
  • Analyze and troubleshoot software issues and use logic to solve the problem.
  • Deal tactfully with the customers and staff in providing information, answering questions, and providing customer service.
  • Interpret, apply, explain, and ensure compliance with federal, state, and local policies, procedures, laws, rules, and regulations.
  • Operate modern office equipment including computer equipment and specialized software applications programs.
  • Establish and maintain a variety of filing, record keeping, and tracking systems.
  • Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines.
  • Use English effectively to communicate in person, over the telephone, and in writing.
  • Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
  • Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying.  A typical way to obtain the required qualifications would be:
 
Equivalent to graduation from an accredited four-year college or university with major coursework in management information systems, computer science, or a related field and two (2) years of progressively responsible experience in performing information technology/systems project management specific to the specialty area assigned which includes infrastructure or application implementation and integration projects.  Additional related experience may substitute for education requirement on a year-for-year basis, up to four (4) years.
 
Licenses and Certifications:
  • Some positions may require possession of, or ability to obtain, a valid California Driver's License.
  • Some positions may require possession of, or ability to obtain, a valid Project Management Professional (PMP), Program Management Professional (PgMP), or equivalent certification.
  • Some positions may require possession of, or ability to obtain, industry-recognized information technology certifications.
 
Physical Demands
Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle and to visit various County sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone.  Standing in and walking between work areas is frequently required.  Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment.  Positions in this classification frequently bend, stoop, kneel, and reach to perform assigned duties, as well as push and pull drawers open and closed to retrieve and file information.  Employees must possess the ability to lift, carry, push, and pull materials and objects up to 50 pounds with the use of proper equipment.
 
Environmental Elements
Employees work in an office environment with moderate levels, controlled temperature conditions, and no direct exposure to hazardous physical substances.  Employees may interact with upset staff in interpreting and enforcing departmental policies and procedures. 
 Application/Examination:
Anyone may apply. The examination process will consist of an application screening (weight: pass/fail) based on the candidates' application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations. Applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California, and applicants must participate at their own expense.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the 'Apply Online'. If you are not on the County's website, please go to http://jobs.smcgov.org to apply. The San Mateo County Employment Application Form and the attached Supplemental Questionnaire must be completed in order to be considered for this position.

~Tentative Recruitment Schedule ~
Final Filing Date: October 19, 2017
Application Screening (tentative): October 25, 2017
Combined Panel Interview (tentative): November 6, 2017 or November 7, 2017

The County of San Mateo does not require job applicants to disclose conviction history information until after the applicant successfully completes all examination phases for the recruitment. All passing applicants will receive instructions by email only from Human Resources staff to complete and submit a conviction history questionnaire online within a specified deadline of two business days. Failure to do so within the time frame will disqualify you from the rest of the process. Please visit http://hr.smcgov.org/conviction-information-applicants-faqs to find out more information about the conviction history questionnaire so that you can prepare accordingly.

Note: Positions in criminal justice agencies currently required by law to pass background checks are exempted from this bill, and applicants may be required to submit conviction information at the time of application.
 
County of San Mateo is an Equal Opportunity Employer
 
HR Contact: Arlene Cahill (09152017) (IS Project Manager I - V305) 
 

Application Instructions

To learn more about the position and/or to apply, please click the link below. If link is not available, please read the information above for detailed instructions on how to apply.

Apply Online
 
Career Sites by Recruiting.com