Job: Public Authority Registry Social Worker II - (Open)

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Pay: $63,460.80 to $79,331.20/year

Salary : $30.51 - $38.14 Hourly $2,440.80 - $3,051.20 Biweekly $5,288.40 - $6,610.93 Monthly $63,460.80 - $79,331.20 Annually

Posted: 05/07/2018

Job Status: Full Time

Job Reference #: 1845594

Job Description

Overall Job Objective

Job Title:Public Authority Registry Social Worker II - (Open)
Closing Date/Time:Continuous
Salary:$30.51 - $38.14 Hourly
$2,440.80 - $3,051.20 Biweekly
$5,288.40 - $6,610.93 Monthly
$63,460.80 - $79,331.20 Annually
Job Type:Full-Time
Location:San Mateo County, California
Note: This recruitment schedule was amended on September 22, 2017 to extend the Final Filing Date.  This recruitment has been changed to "Continuous."

The San Mateo County's Public Authority for In-Home Supportive Services (IHSS) is seeking three well-qualified individuals for the position of Public Authority Registry Social Worker II. There are three vacancies in the Public Authority (these are not County positions). The current vacancies would be responsible for supporting IHSS consumers, who do not have caregiver resources, in hiring a homecare provider from the Public Authority Registry and helping the client and provider establish a successful working relationship. The positions are located in San Mateo, CA, but will require travel throughout the County to perform duties of the positions.

The Public Authority (PA) was established by the San Mateo County Board of Supervisors in 1993 for the purpose of administering the provider components of the County of San Mateo's In Home Supportive Services (IHSS) program. The IHSS Program provides homecare services to Medi-Cal eligible individuals who are aged, blind or disabled to assist them to remain safely in their homes as an alternative to out-of-home care.

The Public Authority serves as the employer of record for IHSS homecare workers, with the IHSS consumer retaining the right to hire, fire and train their worker. The Public Authority's responsibilities include operating a Registry that recruits, screens and refers potential homecare providers to IHSS consumers needing personal assistance in their home; screening the backgrounds of IHSS providers in accordance with IHSS policies and regulations; providing training opportunities to IHSS providers to enhance their skills in serving IHSS consumers; and offering support and assistance to Registry consumers and providers to ensure the employer-employee relationship between the Registry consumer and provider are functioning well. The IHSS consumer is the IHSS employer and is responsible for hiring and supervising a provider for the care they receive.  Consumers who do not have caregiver resources, may choose to hire a caregiver from the Public Authority Registry. The Public Authority Social Worker will assist those recipients with the hiring of a Public Authority Registry worker and help them to manage their role as the employer.

The Public Authority is advised by the Public Authority Advisory Committee, which is an advisory board appointed by the Board of Supervisors, with a majority of the membership being designated for current or past consumers of personal care assistance.

NOTE: The Public Authority Registry Social Worker II is not a County position but works directly with San Mateo County In-Home Supportive Services program and is located within San Mateo County Aging and Adult Services.

The Public Authority Social Worker II will manage activities associated with IHSS recipients who are utilizing the Public Authority Registry.

Examples of duties may include, but are not limited to, the following:
  • Conduct home visits to assess consumers' needs with respect to hiring a caregiver to provide IHSS tasks and services.
  • Educate, support, and perform administrative duties for IHSS consumers and care providers to understand/comply with program regulations.
  • Provide conflict mediation between consumers and providers to help stabilize cases.
  • Collaborate with program integrity team to ensure proper adherence to regulations.
  • Provide education, outreach, and community resources information for consumers.
  • Attend case conferences.
  • Collaborate and facilitate services with other partner agencies.
  • Effective caseload management

The ideal candidate will possess the following:
  • Ability to independently develop and implement sound case plans of action.
  • Familiarity in implementing program regulations.
  • Experience in conflict management.
  • Experience working with challenging behaviors associated with mental health diagnosis.
  • Fluency in Spanish, Cantonese or Mandarin is a plus.


  • California class C driver license or equivalent.
Education: Satisfactory completion of 30 semester units of social welfare and/or appropriate behavioral science courses.

Experience: Two years experience performing duties comparable to those of a Social Worker I or higher in San Mateo County. Substitution: Possession of a Master's Degree in Social Work from an accredited school of Social Work.

Knowledge of:
  • Principles of individual, group, and community behavior.
  • Scope and nature of current problems in the field of social work.
  • Social work methods and procedures.
  • Social service programs, and State and Federal legislation.
  • Techniques and principles of interviewing and counseling and problem solving methodology.
  • Social and community resources and awareness of how to identify, develop, and properly utilize these resources.
Skill/Ability to:
  • Understanding and implementing the agency's programs, policies and procedures.
  • Implementing caseload management techniques.
  • Establishing rapport with clients and their families in working toward solutions to their problems.
  • Analyzing problems and needs of clients and developing courses of action which lead toward constructive solutions.
  • Speaking and writing effectively.
  • Establishing effective working relationships with other employees.

Anyone may apply. A supplemental application form must be submitted in addition to our regular employment application form. Resume or CV will not be accepted as a substitute for the required employment application and supplemental questionnaire.

The examination process will consist of an application screening (pass/fail) based on the candidates' application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply Online" button above or below. If you are not on the County's website, please go to to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date. 


Apply immediately. This is a continuous recruitment and is open until filled. Selections may be made at any time within the process. 

Tentative Recruitment Schedule for First Round:
First Round Application Filing Deadline: September 22, 2017
First Round Application Screening: September 26, 2017
First Round Panel Interviews:  October 5 and/or October 6, 2017

San Mateo County is an Equal Opportunity Employer

 Analyst: Kristin Herman (090817) - (Social Worker II - G097)

Application Instructions

To learn more about the position and/or to apply, please click the link below. If link is not available, please read the information above for detailed instructions on how to apply.

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