Job: Senior Cash Management Specialist (Departmental Promotional Only)

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Job Description

Overall Job Objective

Job Title:Senior Cash Management Specialist (Departmental Promotional Only)
Closing Date/Time:Mon. 01/22/18 11:59 PM Pacific Time
Salary:$28.12 - $35.14 Hourly
$2,249.60 - $2,811.20 Biweekly
$4,874.13 - $6,090.93 Monthly
$58,489.60 - $73,091.20 Annually
Job Type:Regular
Location:Redwood City, California

The Treasurer-Tax Collector's office seeks a qualified Senior Cash Management Specialist for its cashiering area.
Under general direction of management, the responsibilities of the Senior Cash Management Specialist include, but are not limited to the following:

  • Provide lead direction to staff engaged in receiving and processing large sums of cash, checks and negotiable items for monies due to the County.
  • Oversee financial records, process and reconcile all incoming and outgoing monies from numerous County departments' bank accounts on a daily basis by tracking prior balances, revenues received and monies disbursed.
  • Assist in scheduling staff work schedule.
  • Handling high volume of cash.
  • Balance multiple cash drawers.

The ideal candidate will possess the capacity to learn and to process transactions in any given systems, and also the ability to work independent and make sound judgment and decisions.

Senior Cash Management Specialist is the lead level of the Cash Management Specialist series. Incumbents at this level have lead responsibilities over a group of staff engaged in receiving and processing large sums of cash, checks and negotiable items for monies due to the County.
This class is distinguished from the Fiscal Office Support classification series in that the former has heavy responsibility for the proper and accurate collection and recordation of funds in addition to performing general financial/accounting and general office support duties.
 Examples Of Duties:
Duties may include, but are not limited to, the following:
  • Direct, train and evaluate the work of assigned staff.
  • Provide input, if needed into selection decisions, performance evaluations and disciplinary matters.
  • Handle escalated customer issues.
  • Research banking statement issues, funding distribution inquiries, and other related transaction-related issues.
  • Accept deposits made by other County departments at cashiering window; count monies and verify amounts against deposit permits; issue receipts and credit deposits to County departments.
  • Accept cash, checks or other negotiable instruments for the payment of taxes, license fees, permits and other sources of revenue for the County; issue receipts for payment.
  • Record and process all incoming and outgoing monies from numerous bank accounts.
  • Explain and assist debtors with payment plans.
  • Maintain accurate records of debtor information and transactions.
  • Act as liaison between debtors and revenue collectors at the front counter/cashier window.
  • Assist in scheduling staff work schedule
  • Balance and manage cash drawers for property tax, treasury deposits and revenue collection.
  • Explain procedures, interpret Court orders for purposes of determining amount and collection of appropriate fees and payments.
  • Balance cash drawers, security statements and other revenues on a daily basis by tracking prior balances, revenues received and monies disbursed. Reconcile warrants and checks issued by the County with bank statements to check for proper dollar amount and correct numerical sequence.
  • Issue stop-payments on County checks, following established procedures.
  • Prepare checks for remittance processing, calculate batch totals and maintain relevant financial logs and records.
  • Operate office equipment and use relevant computer systems and software in completing transactions.
  • Maintain various financial records and provide various fiscal office support related to collections.
  • Perform related duties as assigned.


Knowledge of:
  • Methods, practices and terminology used in the proper management of cash, collections and other negotiable instruments.
  • Banking methods and terminologies.
  • Revenue collection payment plans and debtor requirements.
  • Basic financial record keeping practices, including balancing and reconciling reports.
  • Business arithmetic including percentages and decimals.
  • Office practices and procedures, including filing and the operation of standard office equipment and computer systems.
  • Basic business data processing principles.
  • Customer service principles, including the handling of irate and distressed people.
Skill/Ability to:
  • Knowledge of basic supervisory principles and practices.
  • Ability to plan, assign, direct and review the work of others.
  • Ability to solve operational problems and guide staff in like manner.
  • Handle large amounts of cash, checks and other negotiable instruments accurately.
  • Use a cash register and/or keyboard with moderate speed and a high level of accuracy.
  • Read and interpret court information sheets in order to best instruct debtors/clients on what court has ordered them to pay.
  • Handle revenue collections from more than one source.
  • Balance and reconcile monies and prepare financial records.
  • Make accurate arithmetic calculations.
  • Coordinate several activities and meet critical deadlines.
  • Organize and maintain accurate files and records.
  • Establish and maintain effective working relationships with those contacted in the course of the work.
  • Maintain attention to detail despite frequent interruptions.
  • Communicate effectively and deal tactfully and courteously with the public and remain calm under stressful situations.

Education and Experience:
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying.  A typical way to qualify is three years of experience as a bank teller within the last five years. 
Departmental Promotional Only. Only current San Mateo County employees in the San Mateo County Treasurer-Tax Collector Office with at least six months (1040 hours) of continuous service in a classified regular, probationary, SEIU or AFSCME represented extra-help/term position prior to the final filing date may apply.

The examination process will consist of an application screening (pass/fail).  Candidates who pass the application screening will be invited to a panel interview (weight: 100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualificationAll applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply Online" button above or below. If you are not on the County's website, please go to to apply.

Final Filing Date: January 22, 2018 at 11:59 p.m.
Application Screening:  Week of January 22, 2018
Combined Panel Interview: February 1, 2018
The County of San Mateo is a diverse, inclusive workplace, where employees are valued and respected for their different perspectives, experiences, backgrounds and contributions. We are proud to be an Equal Employment Opportunity Employer.


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