Job: Social Work Supervisor (Open & Promotional)

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Pay: $88,108.80 to $110,136/year

Salary : $42.36 - $52.95 Hourly $3,388.80 - $4,236.00 Biweekly $7,342.40 - $9,178.00 Monthly

Posted: 10/20/2017

Job Status: Full Time

Job Reference #: 1857780

Job Description

Overall Job Objective

Job Title:Social Work Supervisor (Open & Promotional)
Closing Date/Time:Continuous
Salary:$42.36 - $52.95 Hourly
$3,388.80 - $4,236.00 Biweekly
$7,342.40 - $9,178.00 Monthly
Job Type:Full-Time
Location:San Mateo County, California
The County of San Mateo Health System is excited to be able to offer a unique job opportunity to well-qualified individuals for the position of Social Work Supervisor as part of a new and innovative pilot program--the Whole Person Care Pilot.
Whole Person Care (WPC) is a new and innovative pilot facilitating the transformation of San Mateo County's service delivery system by working with public and private partners to create efficient and effective processes and programs benefiting our high utilizing and high need Medicaid clients and the experience of staff providing these services.

The WPC pilot's focus is to provide culturally competent patient engagement, activation, care management, and support strategies necessary for complex Health System high utilizers facing substantial barriers, to connect with needed medical, social, and housing services. The WPC pilot's goal is to improve patients' health and well-being through more efficient and effective use of resources that are not covered by Medi-Cal and by providing the right services, at the right time, and at the right place.

The current vacancy is in the Public Health Policy, Planning Division.  The position is stationed in San Mateo but will travel throughout the County to engage homeless individuals, attend meetings, etc.

The Social Work Supervisor will plan, assign, review, and evaluate the work of a unit of seven (7) Care Navigators (Case Management/Assessment Specialists) and provide direction to staff on casework concepts, methods and procedures, and departmental policies and procedures.  These positions will require some field work (estimated 30% of their time) to engage homeless individuals in venues such as encampments, under freeways and other community settings.

Duties will include, but are not limited to, the following:  
  • Supervising seven (7) Care Navigators.
  • Conduct fieldwork (estimated 30% of time) to engage challenging high-risk clients in homeless encampments, under freeways and other homeless venues.
  • Assign balanced caseload for individual Care Navigators
  • Plan, assign, review and evaluate the work of assigned personnel.
  • Hold individual conferences with staff to discuss specific problems of assigned clients and make suggestions for improved work performance on difficult clients.
  • Assist subordinates in developing and improving social work skills.
  • Hold individual and group conferences with assigned staff to discuss general policies, rules, regulations, or laws relating to social welfare programs.
  • Review case summaries, service and case plans.
  • Coordinate the workload of the unit with other departmental units and community agencies providing related services.
  • Evaluate employee performance.
  • Advise staff on policy and procedures.
  • Meet with higher level management on departmental policies, practices, and procedures.
  • Confer with and provide information to other public and private agencies interested in the programs and services of the department.
  • Provide services in the most difficult cases or when unit workload is heavy.
  • Perform related duties as assigned.
  • Participate in developing individual and group treatment plans utilizing a variety of psychotherapeutic, psychosocial and psycho educational modalities.
  • Attend discharge and care coordination meetings with partner agencies.
  • Assess progress of clients on a selected basis and propose modifications to individual plans in order to meet goals agreed upon by the client.
  • Analyze factors which exert an adverse effect upon health problems, treatment or recovery, or which may contribute to or are responsible for declined health or lack of engagement.
  • Provide consultation and educational services.
  • Build relationships with partner and contract providers
  • Work collaboratively as part of the Multi-Disciplinary Team (MDT) to ensure appropriate care coordination for clients.
  • Perform related duties as assigned.
The ideal candidates will have experience: 
  • Supervising staff conducting client evaluations using a variety of assessment tools, such as Care Navigators.
  • Conducting fieldwork a significant amount of time (estimated 30%) engaging  challenging high-risk clients in homeless encampments, under freeways and other homeless venues.
  • Planning, assigning, reviewing and evaluating the work of assigned personnel.
  • Coordinating the workload of the unit with other departmental units and community agencies providing related services.
  • Participating in developing individual and group treatment plans utilizing a variety of psychotherapeutic, psychosocial and psycho educational modalities.
  • Establishing and maintaining effective working relationships with partner and contract providers.
  • Working collaboratively as part of the Multi-Disciplinary Team (MDT) to ensure appropriate care coordination for clients.
  • Using excellent communication skills, both written and verbal.
NOTE:  The eligible list generated from this recruitment may be used to fill future vacancies, including classified, unclassified, term, full-time, part-time, temporary and extra help vacancies.

Education and Experience:  Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is two years of experience performing a full range of professional social worker duties.

Knowledge of:  Principles, methods and techniques of social work; principles of social casework and supervision; scope and nature of current problems in the field of social services; laws, rules, regulations, and procedures governing the operation of public social service agencies and the variety of service programs; principles of individual and group behavior and their application to cases; community organizations and resources; and functions of social welfare agencies.

Skill/Ability to:  Plan and implement a residential program; teach the concepts and methods involved in the practice of social casework and/or residential child care; plan, organize, supervise and evaluate the work of assigned staff; provide direction in the development and implementation of treatment plans for clients; effectively interpret departmental policies, rules and regulations; prepare and present clear and concise oral and written reports; and maintain effective, cooperative and understanding work relationships with clients from a variety of racial and ethnic backgrounds, representatives of other units and agencies, and others contacted during the course of work.
Anyone may apply.  Current San Mateo County and San Mateo County Superior Court employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, SEIU or AFSCME represented extra-help, or temporary position prior to the final filing date will receive five points added to their final passing score on this examination. 

A supplemental application form must be submitted in addition to our regular employment application form. Resume or CV will not be accepted as a substitute for the required employment application and supplemental questionnaire.

The examination will consist of an application screening (weight: pass/fail) based solely on the candidate's application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations, or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California, and applicants must participate at their own expense

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the 'Apply Online' button above or below. If you are not on the County's website, please go to to apply. Online applications must be received by the Human Resources Department before midnight (unless otherwise stated) on the final filing date.

Final Filing Date:  Continuous
Combined Civil Service/Departmental Interview:  October 26, 2017

The County of San Mateo will no longer require job applicants to disclose conviction history information until after the applicant successfully completes all examination phases for the recruitment. All passing applicants will receive instructions by email only from Human Resources staff to complete and submit a conviction history questionnaire online within a specified deadline of two business days. Failure to do so within the timeframe will disqualify you from the rest of the process. Please visit this link at to find out more information about the conviction history questionnaire so that you can prepare accordingly.

Note: Positions in criminal justice agencies currently required by law to pass background checks are exempted from this bill, and applicants may be required to submit conviction information at the time of application.
San Mateo County is an Equal Opportunity Employer

HR Contact:  Yvonne Alvidrez (092217) (Social Work Supervisor - G093)

Application Instructions

To learn more about the position and/or to apply, please click the link below. If link is not available, please read the information above for detailed instructions on how to apply.

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