Job Description

Overall Job Objective

$7,456.80 - $9,321.87 Monthly
San Mateo County, CA
Job Type
Public Works Administration
Job Number
11/20/2018 11:59 PM Pacific

NOTE: This recruitment schedule was amended on November 13, 2018 to extend the closing date. Final Closing Date will be November 20, 2018.

NOTE: This job announcement was amended on October 30, 2018 to update the Duties and Qualifications Section. 

The County of San Mateo's Public Works Department is seeking qualified applicants for the position of Program Services Manager I.

Under the direction of the Senior Construction Project Manager, the Program Services Manager I will be responsible for the administrative and management functions for space use, logistics, and coordination of departmental moves/relocations. This includes the implementation and management of the Integrated Workplace Management System (IWMS) database system, responding to the County Manager's Office (CMO) and Departments' requests for personnel and resource space allocations, and moves and occupancy of County-owned and leased property.

Additionally, the Program Services Manager I will:

  • Direct consultants in deploying systems;
  • Supervise population of program with County facilities floor plans and employees' space assignments;
  • Train and supervise staff in the implementation, development and maintenance of the systems (e.g. receive, log, respond to space allocations, moves);
  • Plan and coordinate departments' requests with outside vendors/consultants for space availability, temporary relocations, move coordination, remodel efforts, oversee, maintain and update changes to use of space/allocations, budgeting, scheduling and cost tracking, and interface with CMO, Countywide Dept./Division heads, HR, Risk Management, Real Property, Capital Projects, Space Planning consultant, Architects, Engineers, Landlords and other stakeholders.

The ideal candidate for this position will have the following: 

  • At least two years of experience in construction project management, tenant Improvements, interior design, architecture, or community-based program that included responsibility for program planning, client or customer services, program evaluation, budget administration, or community resource coordination, of which at least one year included responsible supervisory experience.
  • Education in Project Management, Design, or Architecture 
  • Ability to be self-directed to organize, direct, and coordinate program services.

NOTE: The eligible list generated from this recruitment may be used to fill future extra-help, term, unclassified, and regular classified vacancies.

Examples Of Duties

Duties may include, but are not limited to, the following:

  • Organize, supervise and monitor specialized community, social and/or public services, activities and programs.
  • Participate in the development of goals, objectives, policies, procedures and priorities within a specialized service area.
  • Prepare cost estimates and justifications for budget recommendations; monitor and control expenditures to ensure the accomplishment of objectives within an approved budget.
  • Assist in negotiating contracts with outside vendors, consultants or organizations; administer, monitor and evaluate contracts.
  • Maintain an effective working relationship with a variety of public and private organizations, including staff in other County departments and agencies.
  • Answer questions and provide information to the public; supervise the enforcement of applicable standards, codes and regulations, as required.
  • Provide staff assistance to higher level management on program or service issues.
  • Select, supervise, train and evaluate professional, technical and clerical subordinates.
  • Perform related duties as assigned.


Knowledge of:

  • Principles and practices of program management, including planning, implementation, and evaluation.
  • Principles of budget preparation and monitoring.
  • Principles of personnel training, supervision and evaluation.
  • Laws, codes and regulations governing the specific social, community or public service program area.

Skill/Ability to:
  • Organize, direct and coordinate program services.
  • Work cooperatively with other County departments and public and private organizations.
  • Analyze problems accurately, develop recommendations and take appropriate action to resolve them.
  • Speak effectively to diverse audiences, including professional and citizen groups.
  • Train staff and coordinate activities of contractors, volunteer groups and staff.

Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is two years of experience in a public, health, social services or community-based program that included responsibility for program planning, client or customer services, program evaluation, budget administration, or community resource coordination, of which at least one year included responsible supervisory experience.


Open & Promotional. Anyone may apply. Current San Mateo County and San Mateo County Superior Court employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, SEIU or AFSCME represented extra-help/term position prior to the final filing date will receive five points added to their final passing score on this examination.

The examination process will consist of an application screening (weight: pass/fail) based on the candidates' application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%) which may include a written and/or performance exercise(s) given before, during or after the interview. Because of this process, all applicants meeting the minimum requirements are not guaranteed advancement through any subsequent phase of the recruitment process. Depending on the number of applications, an application appraisal of training and experience may be used in place of examinations. All examinations will be given in San Mateo County, California and all applicants must participate at their own expense.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply Online" button above or below. If you are not on the County's website, please go to to apply. Responses to the supplemental questions must be submitted in addition to our regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire. Online applications must be received by the Human Resources Department before midnight on the final filing date.

~ Tentative Recruitment Schedule ~
Application Deadline:  November 20, 2018
Application Screening: Week of December 3 - 6, 2018
Combined Panel Interviews:  December 19 and/or 20, 2018

At the County of San Mateo, we welcome and celebrate the diversity of our employees, and strive to create a workplace where they feel valued every day.
County of San Mateo is proud to be an Equal Employment Opportunity Employer.

Analyst: Christina Chan (102918) (Program Services Manager I - D131)

Application Instructions

To learn more about the position and/or to apply, please click the link below. If link is not available, please read the information above for detailed instructions on how to apply.

Apply Online