Job Description

Overall Job Objective

$77,313.59 - $111,862.40 Annually
San Mateo County, CA
Job Type
Human Resources Department
Job Number
NEW 101018
10/30/2018 11:59 PM Pacific

The County of San Mateo is proud to be an employer of choice with a strong commitment to its diverse workforce and community it serves. The County is committed to providing an inclusive, results-oriented, equal employment opportunity environment free of discrimination and harassment. Toward that end, the Equal Employment Opportunity ("EEO") Division of the Human Resources Department is seeking an experienced Senior Workplace EEO Investigator / EEO Investigator to join our team!   

The ideal EEO Investigator has a JD or Bachelor's degree, knowledge of state and federal employment and labor laws, and at least three years of relevant work experience performing the following:

  • Independently leading and conducting complex investigations into sensitive EEO complaints of discrimination, harassment, and other workplace complaints in an efficient, thorough and professional manner  
  • Providing practical, problem solving, even-handed solutions to EEO or personnel matters while serving as a trusted and confidential resource within the Human Resources Department or within a large, multi-faceted organization
  • Preparing thorough, professional reports of human resource, EEO, or personnel matters, including review of policy violations, performance, and/or conduct concerns
  • Providing highly complex analysis across a broad spectrum of programs, policies and initiatives or providing in-depth, complex analysis in employee relations, human resources, or EEO investigations
  • Reviewing, investigating, and responding to DFEH and EEOC charges of discrimination, including the preparation of Position Statements and supporting documents

Depending on the qualifications of the selected candidate, this position may provide lead support for the EEO Division and therefore would receive an additional 5.74% differential for performing lead work as a Senior EEO Investigator. The ideal Senior EEO Investigator has at least 5 years of relevant work experience, possesses subject-matter expertise, and has experience leading or supervising other staff.

NOTE: The eligible list generated from this recruitment may be used to fill future extra-help, term, unclassified, and regular classified vacancies.

Examples Of Duties

Duties and responsibilities may include, but are not limited to:

  • Conduct effective, prompt, and thorough investigations of complex, sensitive workplace EEO complaints of discrimination, harassment, retaliation and other policy violations
  • Interview witnesses including staff of all levels using appropriate tact and impartiality
  • Prepare reports, letters, and responses to internal and external complaints of discrimination and harassment, including to charges filed with the DFEH and EEOC
  • Apply knowledge or familiarity of employment and labor laws, including EEO/ anti-discrimination laws and leave laws to properly investigate or resolve EEO matters
  • Provide sound technical and practical advice and guidance to County managers, leaders, and staff on EEO matters, employee concerns, and workplace initiatives
  • Research and analyze facts, documents, and policy/ legal guidance for EEO cases
  • Collect and analyze workforce data, statistics, and reports relating to EEO matters
  • Review and respond to federal and state EEO or labor report requirements
  • Review and become familiar with County policies, MOUs, procedures, and practices
  • Develop and conduct trainings on EEO topics including preparation of presentations, and handouts on EEO cases and workplace initiatives
  • Perform other tasks and administrative duties as needed


Knowledge of:

  • Project and/or program management, analytical processes, and report preparation techniques.
  • Organizational and management practices as applied to the analysis, evaluation, development, and implementation of programs, policies, and procedures.
  • Principles of mathematical and statistical computations.
  • Research and reporting methods, techniques, and procedures. 
  • Modern office practices, methods, and computer equipment and applications related to the work.
  • English usage, grammar, spelling, vocabulary, and punctuation. 
  • Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
  • Principles and practices of public administration as applied to operational unit and program administration.
  • Principles and practices of county management and government.
  • Sources of information related to a broad range of county programs, services, and administration.
  • Basic principles, practices, and procedures of funding sources and grant funds disbursement.
  • Principles and practices of contract administration and evaluation; and public agency budget development and administration, and sound financial management policies and procedures.
  • Recent and on-going developments, current literature, and sources of information related to the operations of the assigned division.
  • Record keeping principles and procedures.
  • Techniques for effectively representing the County in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations.
  • Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and County staff. 
Ability to:
  • Assist in the development of goals, objectives, policies, procedures, and work standards for the department.
  • Coordinate and oversee programmatic administrative, budgeting, and/or fiscal reporting activities.
  • Perform responsible and difficult administrative work involving the use of independent judgment and personal initiative.
  • Conduct research on a wide variety of administrative topics including grant funding, contract feasibility, budget and staffing proposals, and operational alternatives.
  • Evaluate and develop improvements in operations, procedures, policies, or methods.
  • Research, analyze, and evaluate new service delivery methods, procedures, and techniques.
  • Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
  • Interpret, apply, explain, and ensure compliance with applicable Federal, State, and local policies, procedures, laws, and regulations.
  • Establish and maintain a variety of filing, record keeping, and tracking systems.
  • Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines.
  • Operate and maintain modern office equipment, including computer equipment and specialized software applications programs.
  • Use English effectively to communicate in person, over the telephone, and in writing.
  • Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
  • Plan, organize, and carry out assignments from management staff with minimal direction.
  • Plan and conduct effective management, administrative, and operational studies.
  • Analyze, interpret, summarize, and present administrative and technical information and data in an effective manner.
  • Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines in politically sensitive situations.
  • Effectively represent the department and the County in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations, and in meetings with individuals.

Education and Experience: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying.  A typical way to obtain the required qualifications would be:
Equivalent to graduation from an accredited four-year college or university with major coursework in business administration, public administration, or a related field. At least one year of professional administrative experience is typically required at the Associate Management Analyst level, and at least 3 years for the Management Analyst level.


Anyone may apply.
To apply for this great opportunity, the following materials must be submitted using the County's online application system:

  • The San Mateo County Employment Application Form
  • Responses to the Supplemental Questionnaire that is part of the Employment Application Form

The examination process will consist of an application screening (weight: pass/fail) based on the candidates' application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%), which may include a pre-interview exercise. Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense. 

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply Online" button above or below. If you are not on the County's website, please go to to apply. Online applications must be received by the Human Resources Department before the final filing date.

Final Filing Date:  October 30, 2018

Applicant Screening (Tentative):  November 1, 2018
Panel Interviews (Tentative):  November 14, 2018

At the County of San Mateo, we welcome and celebrate the diversity of our employees, and strive to create a workplace where they feel valued every day.
We are proud to be an Equal Employment Opportunity Employer.

Recruitment Manager: Michelle Kuka (Associate Management Analyst- D182/Management Analyst- D181)

Application Instructions

To learn more about the position and/or to apply, please click the link below. If link is not available, please read the information above for detailed instructions on how to apply.

Apply Online